How do I know if my car is a write-off?
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After an accident, your insurance provider will assess the car's condition and let you know if it will be declared a write-off. If you've bought a used car and want to check whether it's been written off, you can obtain a vehicle history report.
How much damage does a car need to be written-off?
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A car is typically written off when the repair costs exceed a certain percentage of its value, often around 60-70%, depending on the insurer’s policies.
If my car is written off, what happens to my insurance policy?
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If your car is written off, your insurer may pay you the car's market value and terminate the policy, or offer a replacement car if you have coverage that allows for it.
How much will I get if my car is written-off?
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The payout depends on the car's market value at the time of the accident, as well as the terms of your insurance policy. Your insurer will offer compensation based on these factors.
Can I still drive my car if it’s written-off?
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No, if a car is deemed a total loss or write-off, it is usually unsafe to drive. Written-off cars often have to be scrapped or repaired before being roadworthy again.
How can I get in touch with customer support?
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You can contact our customer support team by visiting the Contact Us page and filling out the form or calling our helpline.
What are your customer service hours?
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Our customer service team is available from 9:00 AM to 6:00 PM, Monday through Friday.
Do you have a live chat option?
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Yes, you can reach us via live chat by clicking the chat icon at the bottom right of our website during business hours.
Where is your office located?
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Our main office is located at 123 Main Street, Cityville, Country. Visit our Contact Us page for full directions and map.
How soon can I expect a response after contacting you?
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We aim to respond to all inquiries within 24-48 hours.
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