Privacy Policy

The Website

This website and its owners take user privacy incredibly seriously. All steps are taken to minimize the collection of personal data and to protect the privacy of its web users throughout the site. This website complies with all UK national laws and requirements for user privacy.

This website uses Google Analytics to monitor visitor usage to better understand requirements. A cookie is used to track visitor usage. The software will save a cookie to your hard drive to track and monitor usage of the site. This cookie will not store, save, or collect personal information. You can read Googles privacy policy here for further information.

How We Use Your Data

We will only use your data in a manner that is appropriate considering the basis on which that data was collected.

For example, we may use your personal information to:

• Reply to inquiries you send to us via the support pages.
• Refund payments made if requested/appropriate.
• Where you have specifically agreed to this, send you marketing communications by email relating to our work which we think may be of interest to you.

When We Share Your Data

We will only pass your data to third parties in the following circumstances:

• You have provided your explicit consent for us to pass data to a named third party.
• We are using a third party purely for the purposes of processing data on our behalf.
• We are required by law to share your data.

Data processing will include passing a VRM (Vehicle Registration Number) to third parties such as MOT, servicing quotations, insurance quotations, or selling your car.

How Long We Keep Your Data

We take the principles of data minimization and removal seriously and ensure that we only ask for the minimum amount of data required and delete it promptly when no longer needed.

Where data is collected based on consent, we will seek renewal of consent at least every three years.

Your Rights Over Your Data

You have a range of rights over your data, including:

• The right to revoke consent at any time.
• The right to ask for rectification and/or deletion of your information.
• The right of access to your information.
• The right to lodge a complaint if you feel your rights have been infringed.

Multi Checks / My Account

If you are purchasing a multi-check, your name, email address, and vehicle registration details will be stored on our server. This allows us to track the number of multi-checks remaining on your account. On My Account, you will be shown a list of the vehicle reports purchased and a link to the report. No payment information is stored in this process.

Contact

Users can communicate with the website owners using the contact form provided, but do so by their own choice. Any personal information provided in the form will be kept private and securely stored until there is no need to keep the email, as detailed in the Data Protection Act 1998.